{"id":528,"date":"2024-03-20T13:59:42","date_gmt":"2024-03-20T12:59:42","guid":{"rendered":"https:\/\/www.stikoia.fr\/privacy-policy\/"},"modified":"2024-06-26T17:29:17","modified_gmt":"2024-06-26T15:29:17","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.stikoia.fr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Introduction<\/h2>\n

Stikoia places great value on honesty and clarity and is committed to building strong and lasting relationships with our customers, based on trust and mutual interest. The protection of your personal data is essential, and we want to inform you through this privacy policy how we collect and process your data.<\/p>\n

This privacy policy defines and informs you of how Stikoia uses and protects the information you provide to us, if any, when you use this website from the following URL: www.stikoia.fr (hereinafter the ‘Site’).<\/p>\n

Please note that this privacy policy may be modified or supplemented at any time by Stikoia, especially to comply with any legislative, regulatory, jurisprudential, or technological developments. If necessary, the date of its update will be clearly displayed.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Information Collection<\/h2>\n

In general, you can visit our website without providing any personal information about yourself. You are in no way obligated to provide this information to Stikoia.<\/p>\n

However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. In this regard, Stikoia may, in some cases, ask you to provide (hereinafter referred to as your ‘Personal Information’), for example, to process your request for information, via our online forms (contact form, account creation form, order form for online purchase).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Personal data<\/h2>\n

The personal data that we may collect via our forms (always with your consent) are:<\/p>\n

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  • First name and last name;<\/li>\n
  • Email address;<\/li>\n
  • Gender;<\/li>\n
  • Phone number;<\/li>\n
  • Mailing address;<\/li>\n
  • Age\/date of birth;<\/li>\n
  • Payment information (on e-commerce platforms);<\/li>\n
  • Your purchase history (on e-commerce platforms);<\/li>\n
  • The photos or videos of you that you wish to transmit as attachments;<\/li>\n
  • Information related to surveys that we use for statistical purposes.<\/li>\n<\/ul>\n

    Additionally, we receive and record information from your computer and browser via Google Analytics, including your IP address, software and hardware, and the page you are viewing (see cookie policy).<\/p>\n

    By consenting to provide us with this information (presence of a checkbox on each of our forms), you expressly agree that they may be processed by Stikoia for the purposes indicated below as well as for the purposes mentioned at the end of each form.<\/p>\n

    In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the French Data Protection Act of January 6, 1978, as amended, Stikoia informs you of the following points:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Identity of the data controller<\/h2>\n

    The data controller is Stikoia, with its registered office at:<\/p>\n

    Parc d\u2019activit\u00e9 de la Galance<\/p>\n

    53, rue du Marais<\/p>\n

    62430 SALLAUMINES, FRANCE<\/p>\n

    T\u00e9l. : 03 3 21 78 60 60<\/p>\n

    E-mail : fnuytens@sealock.fr<\/p>\n

    All information we collect from you may be used to:<\/p>\n

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    • Personalize your experience and meet your individual needs<\/li>\n
    • Improve our website<\/li>\n
    • Improve customer service and your support needs<\/li>\n
    • Contact you by email<\/li>\n
    • Administer a contest, promotion, or survey<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Disclosure to third parties<\/h2>\n

      We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of fulfilling a request and\/or transaction, such as shipping an order.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Online commerce confidentiality<\/h2>\n

      In the case of a purchase made through our shop. We are the sole owners of the information collected for the processing of your order (billing address, delivery, etc.). However, we do not collect your payment information (credit card numbers) They are securely transmitted to the virtual payment terminals of the bank (this POS terminal may vary depending on the choice offered to you at the order confirmation stage).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Information protection<\/h2>\n

      We implement a variety of security measures to maintain the safety of your personal information.<\/p>\n

      SSL certificate, protected access (access rights policy). We also protect your information offline. Only employees who need to perform specific work (such as billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Retention period<\/h2>\n

      Your personal data is not kept indefinitely in computer files: a retention period is determined according to the purpose that led to the collection of this data. Once this objective is achieved, your data is archived, deleted, or anonymized (in order to produce statistics).<\/p>\n

      Your Personal Information is kept by Stikoia only for the time corresponding to the purpose of the collection as indicated above, which in any case shall not exceed 24 months. (13 months for cookies)<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Authorized service providers and transfer to a third country outside the European Union<\/h2>\n

      Stikoia may use service providers to facilitate the collection and processing of the data you have provided to us. These service providers may be located outside the European Union and have access to the data collected through the various forms on the Site.<\/p>\n

      Stikoia has previously ensured that its service providers implement adequate safeguards and comply with strict conditions regarding confidentiality, use, and protection of data. Particular attention has been paid to the existence of Standard Contractual Clauses as well as the Privacy Shield.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Data protection rights<\/h2>\n

      You have the following rights regarding your Personal Information, which you can exercise by writing to us at the email address fnuytens@sealock.fr or at the postal address:<\/p>\n

      Parc d\u2019activit\u00e9 de la Galance<\/p>\n

      53, rue du Marais<\/p>\n

      62430 SALLAUMINES, FRANCE<\/p>\n

      T\u00e9l. : 03 3 21 78 60 60<\/p>\n

      Right of access and communication of data<\/strong><\/p>\n

      You can access the Personal Information that concerns you. However, due to the obligation of security and confidentiality in the processing of personal data incumbent upon Stikoia, you are informed that your request will be processed provided that you provide proof of your identity.<\/p>\n

      Stikoia shall be entitled to oppose requests that are manifestly abusive (due to their number, repetitive or systematic nature). To assist you in your approach, you will find by clicking on the following link a model letter developed by the National Commission for Information Technology and Civil Liberties (the ‘CNIL’).<\/p>\n

      https:\/\/www.cnil.fr\/fr\/modele\/courrier\/exercer-son-droit-dacces<\/p>\n

      Right to rectify data<\/strong><\/p>\n

      You have the right to rectify, update, lock or delete data concerning you. To assist you in your approach, you will find by clicking on the following link a model letter developed by the CNIL.<\/p>\n

      https:\/\/www.cnil.fr\/fr\/modele\/courrier\/rectifier-des-donnees-inexactes-obsoletes-ou-perimees<\/p>\n

      Right to object<\/strong><\/p>\n

      The exercise of this right is possible in the following situations: When the exercise of this right is based on legitimate grounds; or When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes. To assist you in your approach, you will find by clicking on the following link a model letter developed by the CNIL.<\/p>\n

      https:\/\/www.cnil.fr\/fr\/modele\/courrier\/supprimer-des-informations-vous-concernant-dun-site-internet<\/p>\n

      Response times<\/strong><\/p>\n

      Stikoia undertakes to respond to your request for access, rectification, or objection, or any other request for additional information within a reasonable period not exceeding 1 month from the receipt of your request.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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